Make communication more stable
We are committed to becoming a one-stop solution provider of communication accessories in the field of professional communication
Quality is an integral part of RayTalk Communications and our business principles. Quality is who we are and it guides our actions to deliver innovative measuring solutions but also motivates us to exceed our customers' expectations with quality service and support beyond the physical products provided. To achieve this, it requires a dedicated team that is fully engaged and an awareness that quality is the responsibility of every employee at RayTalk.
At RayTalk, our quality policy and core values summarize the essential elements of our commitment to guide us:
Customer focus-fostering a quality mindset with the objective of developing, manufacturing and providing measuring solutions and services that meet our customers' expectations of which are on-time with zero defects.
Leadership - committed to creating a culture of quality and integrity that extends to customers, suppliers, and employees. Committed to complying with relevant laws and regulations as well as establishing resources and processes to ensure the effectiveness and efficiency of our Quality Management System.
Continuous improvement - never perceived our current success as our final achievement. Continuously challenging ourselves to improve our products and services for the success of our customers and to deliver a competitive advantage.
Teamwork - quality is the responsibility of all RayTalk employees. This requires a fully engaged team committed to serving customers and each other out of mutual respect and by adhering to the Golden Rule.
At RayTalk, we believe our organization depends upon customer satisfaction. Therefore, we must understand current and future customer needs, meet customer requirements, and strive to exceed our customer's expectations. To insure each manufactured product is accurate and meets quality standards, RayTalk records all serialized products and maintains the last calibration certification date for the life of the product.
JingPing Lei (Mr.)
President/Founder, RayTalk Communications
February 16th, 2021
Registered in 2009, the first team engaged in trade business was established in 2010.
In 2014, we established our own factory and started producing by ourselves instead of outsourcing. Meanwhile, there were only around 7 people in the offce and less than 50 workers in the factory.
In 2015, with the growth of business, we expanded our team to approximately 15 people and moved to a new and larger office while maintaining stability for the workers in the factory.
We adhere to the principle of sincere customer service and have accumulated stable customers and reputations. In order to deliver products more timely, we expanded our factory scale again in 2018.
In 2020, we formulated a strategic plan for the development of RayTalk, by renting an offer larger than 1700 m² and integrating a new factory. Therefore, there were two factors to support production.
In the future, we plan to set up an office in America, Europe, Australia, South Africa... Anyway, we are always on the way to provide you with better service!
RayTalk is a group company with 3 factories, Shenzhen NBT Communication Technology Co., Ltd., Guoxuntong Technology Co., Ltd. and RayTalk Precision Mold Ltd.